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Heartland shops provide a shopping experience which malls just cannot replicate: They are quieter. More personal. Often, there’s an uncle or auntie who’s personally set up the shop, knows where everything is, and is always happy to chat — in other words, heartland shops feel like home.   And if Uncle or Auntie needs help with … More digitalisation and innovation opportunties coming to our heartland shops: Low Yen Ling