Dr Hamid Razak, MP for West Coast-Jurong West GRC has opened One Care @ Jurong Spring to integrate health and social services, providing residents from Jurong Spring and Gek Poh point of care support right at their doorsteps.
Launched in April, the hub is an incubator for health and social service projects within the constituency.
Dr Hamid, who oversees the Jurong Spring-Gek Poh division, told Petir that his interactions with residents inspired the idea.
He recounted the case of an elderly woman whose health deteriorated because she was unaware of the support available in the community—a case he also shared in his Budget speech.
The woman, who lived alone, suffered a fall that left her with a fractured hip and a spinal injury. After being discharged from hospital, she moved in with her sister in Queenstown and depended on her sister for care.
Without her knowing, the old woman could have applied for a caregiver grant to hire a helper or for mobility assistance to obtain a wheelchair, Dr Hamid said.She was also unaware that a daycare centre just two blocks from her home offered physiotherapy services.
“She spent five months at her sister’s home without receiving the help she could have accessed, and became significantly frail,” said Dr Hamid. “When I met her later, it struck me how much of a missed opportunity it was.”
“If there had been a space she could go to for help, or if we had known about her condition earlier, we could have coordinated the support she needed,” he added.
An orthopaedic surgeon, Dr Hamid saw first-hand the importance of reducing barriers to care and creating accessible touchpoints within the community.
“We often talk about Healthier SG, but residents may not know where to go, or they end up navigating multiple touchpoints,” he said. “This space is located in a familiar location with high footfall. It makes sense to bring services together in one convenient place.”
Through partnerships with public health institutions and non-governmental organisations, including social service agencies, the space hosts programmes and targeted interventions for residents.
“In this community setting, residents can have their blood pressure checked. If it is elevated, we can refer them to a general practitioner,” he explained. explained.“At the same time, we can connect them to health-related activities at the community club that support better outcomes.”
He likened the hub’s programming to a kids’ club model with a rotating schedule of activities. They range from physiotherapy sessions and healthy cooking classes to fitness assessments, offered by different partners.
Prior to the hub’s launch, residents caring for loved ones with dementiaand similar conditions often raised concerns to Dr Hamid during home visits or Meet-the-People Sessions, settings that were not be ideal for discussing such issues.
“Now, there is a physical space where residents know they can go for help with health-related matters,” he said.
Since becoming an MP, Dr Hamid has also established a health taskforce aimed at building a stronger community health ecosystem across Jurong Spring and Gek Poh.
“We focus on proving health literacy and encouraging residents to prioritise their health in everyday decisions,” he said. “By working with like-minded partners, we can better support national initiatives like Healthier SG and help residents maximise their health at every stage of life.”
The new hub, he added, serves as a tangible representation of that ecosystem.
“Previously, it was difficult to explain what a ‘health ecosystem’ meant,” said Dr Hamid. “Now, residents can experience it for themselves, they can see how it works, and how it supports them.”
